Moving Forward Together

JFS Response to COVID-19

The health and safety of our community and the JFS Team of staff and volunteers is our top priority.

We are closely monitoring the evolving COVID-19 (coronavirus) pandemic and are taking action based on guidance from the Center for Disease Control and Prevention (CDC), California Department of Public Health, and San Diego County Public Health.

Program Updates

Right now, the work we do is more important than ever. As a human service agency that works with vulnerable populations, including older adults who are most at-risk, we are adapting our programs and reviewing alternative strategies to continue serving those who depend on us.

Programs with no change in service:

    • Foodmobile – Will continue to deliver home-delivered meals with implementation of medical/safety protocols
    • JFS Migrant Family Shelter – Continuing to operate with implementation of medical/safety protocols
    • Safe Parking Program – Continuing to operate with implementation of medical/safety protocols

Programs operating with modified services:

    • Care/Case Management – Appointments will take place by telephone
    • Bikkur Holim – Volunteers are connecting with their matches by telephone or video call
    • Coachella Valley – Services available by telephone
    • Corner Market and Emergency Food Assistance – For those in crisis, distributing pre-bagged food during designated drive-thru hours from 11:00am – 1:00pm on weekdays at the Joan & Irwin Jacobs Family Campus
    • Counseling – Appointments with current clients will take place by telephone
    • Hand Up Community Food Distributions:
      • Ohr Shalom – Taking place with modified no-touch distribution.
      • San Diego Food Bank’s Senior Food Boxes at College Avenue Center taking place with modified no-touch distribution.
    • Hand Up Loans/CARS – Services for current clients will take place by telephone
    • Immigration Services – All critical time sensitive appointments will take place by telephone
    • On the Go – Rides limited to medical rides/grocery shopping only. We are no longer providing rides for social appointments.
    • Patient Advocacy – Services will take place by telephone
    • Positive Parenting Classes – All in-person classes in the community are canceled. Individual sessions with current clients will take place by telephone
    • Refugee Resettlment – Appointments will take place by telephone; preparing for future arrivals

Programs suspended until further notice:


We will update this page as additional actions are implemented.

For services, please call (858) 637-3210.

For administration and all other inquiries, please call (858) 637-3000.

Donate to our JFS Emergency Assistance Fund
Your gift will be matched

Ways to Help

Emergency Assistance Fund

If you are able to support our efforts, please donate to our Emergency Assistance Fund. More than ever, we are counting on the community’s support as the urgent demand for services increases. Thank you for your support of our mission during these challenging times.


In-Kind Donations

We respectfully request that donated items only be delivered to JFS with prior notice. Please contact Courtney Nguyen at (858) 637-3242 or [email protected] for information about our in-kind donation needs and drop-off locations and times.

Volunteering Opportunities

We have significantly reduced our volunteer opportunities in order to maintain proper safety measures and social distancing practices to minimize the spread of COVID-19. However, you can still support our community by:

  • Providing dinners to Safe Parking Program guests. JFS operates four Safe Parking Program lots in our community for individuals and families living out of their vehicles, many of whom are experiencing homelessness for the first time. You can drop off individually-packaged meals for 60+ people at our Joan & Irwin Jacobs Campus (8804 Balboa Ave). Schedule the night of your choice by calling (858) 637-3396
  • Preparing home-delivered meals for older adults in the JFS Loonin Family Kitchen. As community need grows, we have increased our production of nutritious, home-delivered meals from 400 to 1,600 a day. Commercial Kitchen experience is a plus but not mandatory to volunteer. If you are interested in a shift Monday-Friday from 2:00 pm to 9:00pm, please click this link.
  • Assembling toilet paper packages for community distribution. This is part of our drive-thru food distribution with no-contact service and adherence to all recommended safety protocols. If you are interested in a shift Monday-Friday from 9:30am to 1:00pm, please email [email protected]

Community Resources/Content to Enjoy

Exercise with Aviva

Check out this hour-long chair exercise routine that Aviva, our Balboa Avenue Older Adult Center Coordinator, put together to keep you active and healthy at home! Follow along here:


Music with Zack David

One of our regular entertainers at our Older Adult Centers, musician Zack David made recorded a concert for everyone to enjoy. (45 min) Check him out at


More Information on COVID-19

For the latest information on how you can protect yourself and your loved ones from COVID-19, here are some resources:

Visiting JFS

Our offices are currently closed to visitors, but we are continuing to provide vital community services through modified programming and telephonic methods.

The Safe Parking Program, JFS Migrant Family Shelter, and Foodmobile are all operating normally with increased safety protocols in place. Anyone arriving on  our Joan & Irwin Jacobs campus for drive-thru food distribution will be asked to wait in their vehicle for no-touch service. Staff who do not work with these programs are connecting remotely with clients via phone and video calls. To see all modifications to our services, scroll up to the Program Updates section of this page.

If you or anyone you live with has a fever and cough, please avoid visiting JFS offices to protect the vulnerable populations that we serve. We encourage you to call us to discuss alternatives to visiting:

For services, please call (858) 637-3210.
For administration and all other inquiries, please call (858) 637-3000.


Enhanced Cleaning

We are being vigilant about maintaining a safe environment.

We have increased the frequency of cleaning and disinfection of our offices, communal spaces and vehicles.