Moving Forward Together

Support Refugee & Immigrant Families

Volunteers are the Heart of JFS

Volunteer WITH SDRRN

Airport guides, Patient advocates, Couriers

We have not stopped providing shelter services since the pandemic began although we have had to offer services very differently. Since the onset of COVID-19, shelter guests have been staying in hotel rooms (non-congregate setting), where our guests receive all the same services (food, transportation, health services, case management, legal) that they did in the congregate shelter. The SDRRN and JFS have been preparing for the increase of asylum-seeking families to the Southern California Region due to potential changes in immigration policy due to the federal and other administration changes.

Volunteers are the heart of our work—and we need your help. Please see below for current opportunities.


On-Call Airport Guide
Help families navigate the ins and outs of transportation by serving as a guide! Guides are responsible for meeting the families curbside at the terminal, helping them print their boarding tickets, and escorting families through TSA until they are at their boarding gate. Positions available 7 days a week!


On-Call Medical Advocate
In this role, volunteers help drive family members to their medical appointments and provide a follow-up report to the shelter manager with any updates or future appointments made. Due to COVID, volunteers need to remain in their vehicle during the appointment or provide a phone number for nurses to call when the appointment is complete. As an advocate, you have the opportunity to ensure that families are treated with dignity and respect while navigating the medical system and serve as a reminder that they are not alone.


Shelter Courier
Are you looking for a contactless way to support asylum-seekers? This opportunity may be for you! Shelter Couriers are responsible for packing meals, clothing, and other supplies from a JFS location and dropping them off outside hotel doors to ensure that families get the resources they need while in our care.

All positions will require you to adhere to our COVID-19 protocols for the safety of our clients, staff, and other volunteers.

Ready to get started? Please create a profile on our volunteer database, Galaxy Digital, and email [email protected] indicating a few days/times you are available for a brief phone interview.


Friendly Match Volunteer

Mentor a newly arrived refugee family by providing companionship and general acculturation support as they adapt to life in the U.S.. Bridge the gap between newcomers and host communities by connecting families to community resources and opportunities while providing much-needed “in-the-field” and supplemental assistance to case managers; together, we work to promote and establish their self-sufficiency.

  • Minimum commitment of 5-10 hours a week over a 4-month period
  • Scheduling is coordinated between the volunteer and refugee family.
  • Must complete background check and possess own vehicle
  • Must be 18 or older, if under 18 must be accompanied by an adult


Citizenship Teaching Assistant

Assist and prepare lawful permanent residents for the civics (U.S. history and government) and English (reading, writing, and speaking) components of the naturalization test.

Service Areas: Virtual teaching

  • Must be able to assist for one full virtual class (once a week for 10 weeks)
  • Must feel comfortable teaching virtual classes and using online platforms, like Zoom
  • Must be 18 or older
  • One year experience in ESL teaching or citizenship teaching to adults (is preferred, but not required)
  • Must be sensitive to diverse cultures and non-English speakers


Volunteer Translator

Translate documents for Refugee Resettlement staff members or work under direction of immigration attorney to interpret in-person or telephonic correspondences with clients.

Languages Needed: Arabic, Farsi, French, Swahili, Kinyarwanda, Amharic, Somali, Burmese

  • Minimum commitment of 2-3 hours per week for 4 months
  • On-Call Position, as needed basis
  • Fluent understanding of written English and a second language is required
  • Must be 13 or older


Case Aides, Interns, Program Assistants

Help us serve every immigrant efficiently and professionally, by aiding in office and administrative duties, this volunteer will increase the efficiency of casework completion and assist in efforts to document service provision, contributing to the team as we continue to support immigrant families in a valuable way.

  • Minimum commitment of 5-10 hours per week for 3 months
  • Scheduling is coordinated between the volunteer and staff
  • Must be 18 or older