From Response to Recovery, JFS is here for you during COVID-19. Every day, we help thousands of San Diegans access food, financial assistance, and other vital community resources as our city continues to be impacted by the pandemic. We serve people of all religions, ethnicities, genders, and backgrounds.
As San Diego begins to reopen, and JFS services begin to transition to a post-pandemic world, many families and individuals will continue to need support in the coming months and years ahead to move forward. We remain committed to the recovery of our entire community.
While our offices remain closed to walk-ins and unscheduled appointments, we have never stopped providing assistance and services. For services, please call (858) 637-3210. For administration and all other inquiries, please call (858) 637-3000.
For San Diegans experiencing financial hardships during the COVID-19 pandemic, we can provide direct assistance with rent/mortgage payments, transportation, and other vital expenses. For more information, please call (858) 637-3210 or start the process online by clicking here.
Drive-Thru Food Distribution
*New Food Distribution Times*
Our no-touch drive-thru food distribution is open to all San Diegans in critical need of groceries during the COVID-19 pandemic. We are open Monday, Wednesday, and Friday from 2:00–5:00pm at our Joan & Irwin Jacobs Campus (8804 Balboa Ave). No qualifications or pre-registration are required. Our distribution includes a variety of fresh produce, dried/canned goods, and other pantry staples (based on supplies). If you have questions, please call (858) 637-3210 or online by clicking here.
Serving Older Adults in North County
The Poway food distribution center is located at the Mickey Cafagna Community Center at 13094 Civic Center Drive on Wednesdays from 12:00 – 1:00 pm. Open to individuals aged 60 and older. Please call in advance to reserve (858) 637-3257.
If you’re 60 years of age or older, you can receive delicious, homemade meals delivered straight to your door. Menu options can accommodate low-sodium, vegetarian, and kosher dietary restrictions. To minimize contact during the COVID-19 pandemic, individually-packaged frozen meals will be delivered once a week. This service is also available to younger adults with disabilities that prevent them from leaving their homes. To learn more and order meals, please call (858) 637-3210 or start the process online by clicking here.
Safe Parking Program
Every night, we operate four Safe Parking Program lots across San Diego County for individuals and families living out of their vehicles. The Safe Parking Program offers a safe place to sleep at night, hot meals, and a connection to supportive resources as participants work toward stable housing. To inquire about lot availability and to enroll, please call (858) 637-3373.
Thanks to a partnership with the Jacobs & Cushman San Diego Food Bank and other community donors, we provide a weekly diaper distribution for families in our community. During the pandemic, families can receive 75 free diapers a month for each child in their family that requires them. Diaper pickup is every Friday from 10:00am–1:00pm. To request diapers, please call (858) 637-3027 or email [email protected] with your name, phone number, and sizes needed.
We are holding free virtual DACA renewal appointments during the pandemic. This is an opportunity to have all your questions answered and receive help filling out paperwork with our immigration experts. To make an appointment, please contact [email protected].
We encourage you to check this page often as services continue to adapt and evolve as we adhere to current health and safety guidelines outlined by the CDC.
Programs operating with modified services:
- Case Management – Appointments taking place in person and over the telephone.
- Aging Care Services, Care Management – Appointments taking place in person, over the telephone, and by video call.
- Bikkur Holim (Friendly Visitor) – Volunteers connect with their matches by telephone or video call.
- Balboa Avenue Older Adult Center and College Avenue Center – Virtual programming via zoom.
- Breaking Down Barriers – Meetings, events, and presentations are taking place virtually.
- Corner Market and Emergency Food Assistance – For those in crisis, distributing pre-bagged food during designated drive-thru hours from 2:00 – 5:00 pm, Monday – Friday at the Joan & Irwin Jacobs Campus. Older adults may qualify for home-delivered meals, please call to see if you qualify. Corner Market reopening in fall 2021.
- Counseling – Appointments with current clients taking place by telephone
- Hand Up Community Food Distributions:
- Ohr Shalom – Taking place with modified no-touch distribution.
- San Diego Food Bank’s Senior Food Boxes at College Avenue Center taking place with modified no-touch distribution.
- Camp Pendleton Neighborhood Exchange
- Murphy Canyon Military Distribution
- Chabad Downtown
- Hand Up Loans/CARS – Virtual services available.
- Immigration Services – All critical time-sensitive appointments taking place by telephone
- JFS Fix-It – Basic home repairs available for isolated older adults.
- On the Go Excursions and Shuttles – All drivers follow CDC health and safety guidelines.
- Patient Advocacy – Appointments taking place by telephone.
- Positive Parenting Program – Online parenting support available in English and Spanish and individual sessions offered by telephone and video.
- Refugee Resettlement – Appointments taking place by telephone.
- Riverside County Supportive Housing – Appointments taking place by telephone.
Additional Community Resources
New Protections Against Eviction
Do you or someone in your life owe unpaid rent? Have an eviction notice? Worry about losing your home? Get direct assistance at HousingHelpSD.org, a one-stop resource with everything you need to protect yourself, your family, and your home.
The State of California recently extended COVID-related eviction protections until September 30, 2021 and increased financial assistance for property owners who have yet to receive unpaid rent. Similar emergency actions have also been taken by the City of San Diego. If you are experiencing housing insecurity, please contact the California State Government Website.
Get Support From Optum San Diego Help Lines
If you are experiencing anxiety or stress related to COVID-19, there’s help. The free Optum Emotional Support Help Line is available 24 hours a day, 7 days a week, at 1-866-342-6892.
For crisis intervention, suicide prevention, or referrals for mental health resources and/or alcohol and drug needs, call the free 24/7 Optum San Diego Access and Crisis Line at 888-724-7240 or 619-641-6992 TTY.
More Information on COVID-19
For the latest information on how you can protect yourself and your loved ones from COVID-19, here are some resources: