Moving Forward Together

Find Help During COVID-19

Together, we will make it through this.

JFS is here for you during COVID-19. Every day, we help thousands of San Diegans access food, financial assistance, and other vital community resources as our city continues to be impacted by the pandemic. We serve people of all religions, ethnicities, genders, and backgrounds. If you have questions about how we can support you during these challenging times, please give us a call at (858) 637-3210 or fill out the Contact Us form online.

For services, please call (858) 637-3210.

For administration and all other inquiries, please call (858) 637-3000.

Find Help

Drive-Thru Food Distribution

Our no-touch drive-thru food distribution is open to all San Diegans in critical need of groceries during the COVID-19 pandemic. We are open Monday – Friday from 11:00am to 1:00pm at our Joan & Jacobs Campus (8804 Balboa Ave). No qualifications or pre-registration are required. Distribution bags come stocked with a variety of fresh produce, dried/canned goods, and other pantry staples (based on supplies). If you have questions, please call (858) 637-3210 or start the process online by clicking here.

**New Food Distribution in Poway**
In September 2020, we added a distribution center in Poway at 16315 Pomerado Road for individuals who are 60 and older. It is open every Wednesday from noon to 1:00pm. To reserve your spot, please call (858) 637-3257.

 

Home-Delivered Meals

Get delicious, homemade meals delivered straight to your door. To minimize contact during the COVID-19 pandemic, individually-packaged frozen meals will be delivered once a week. Menu options can accommodate low-sodium, vegetarian, and kosher dietary restrictions. This service is for adults age 60+ and younger adults with disabilities that prevent them from leaving their homes. To learn more and order meals, please call (858) 637-3210 or start the process online by clicking here.

 

Safe Parking Program

Every night, we operate four Safe Parking Program lots across our community for individuals and families living out of their vehicles. The Safe Parking Program offers a safe place to sleep at night, hot meals, and a connection to supportive resources as participants work toward stable housing. To ask about lot availability and enroll, please call (858) 637-3373.

 

DACA Renewals

We are holding free virtual DACA renewal appointments during the COVID-19 pandemic. Get answers to all your questions and receive help filling out paperwork from our team of immigration experts. To make an appointment, please contact Valerie Guerrero at [email protected].

 

Emergency Response Fund

For San Diegans experiencing financial hardships during the COVID-19 pandemic, our Emergency Response Fund can provide direct assistance with rent/mortgage payments, transportation, and other vital expenses. For more information, please call (858) 637-3210 or start the process online by clicking here.

 

Diaper Bank

Thanks to a partnership with the Jacobs & Cushman San Diego Food Bank and other community donors, we provide a weekly diaper distribution for families in our community. During COVID-19, families can receive 75 free diapers a month for each child in their family that requires them. Diaper pickup is every Friday from 10:00am–1:00pm. To request diapers, please call (858) 637-3027 or email [email protected] with your name, phone number, and diaper sizes that you need.

Program Updates

We are constantly adapting our programs and reviewing alternative strategies to continue serving you during the current public health crisis.

Programs with no change in service:

    • Foodmobile – Continuing to deliver home-delivered meals with implementation of medical/safety protocols.
    • Safe Parking Program – Continuing to operate with implementation of medical/safety protocols.
    • On the Go – Providing rides for eligible individuals with medical/safety protocols.

 

Programs operating with modified services:

    • Care/Case Management – Appointments taking place by telephone.
    • Bikkur Holim (Friendly Visitor) – Volunteers connecting with their matches by telephone or video call.
    • Breaking Down Barriers – All in-person events and presentations are canceled. Meetings, events, and presentations are taking place virtually.
    • Coachella Valley – Services available by telephone.
    • Corner Market and Emergency Food Assistance – For those in crisis, distributing pre-bagged food during designated drive-thru hours from 11:00am – 1:00pm on weekdays at the Joan & Irwin Jacobs Family Campus. See Drive-Thru Distribution above, under Find Help.
    • Counseling – Appointments with current clients taking place by telephone
    • Hand Up Community Food Distributions:
      • Ohr Shalom – Taking place with modified no-touch distribution.
      • San Diego Food Bank’s Senior Food Boxes at College Avenue Center taking place with modified no-touch distribution.
      • Camp Pendleton Neighborhood Exchange
      • Chabad Downtown
    • Hand Up Loans/CARS – Services for current clients taking place by telephone.
    • Immigration Services – All critical time-sensitive appointments taking place by telephone.
    • Patient Advocacy – Services taking place by telephone.
    • Positive Parenting Program – Online parenting support available in English and Spanish and individual sessions offered by telephone and video.
    • Refugee Resettlement – Appointments taking place by telephone.

 

Programs suspended until further notice:

We will update this page as additional actions are implemented.

Additional Community Resources

Get Support From Optum San Diego Help Lines

If you are experiencing anxiety or stress related to COVID-19, there’s help. The free Optum Emotional Support Help Line is available 24 hours a day, 7 days a week, at 1-866-342-6892.

For crisis intervention, suicide prevention, or referrals for mental health resources and/or alcohol and drug needs, call the free 24/7 Optum San Diego Access and Crisis Line at 888-724-7240 or 619-641-6992 TTY.

 

More Information on COVID-19

For the latest information on how you can protect yourself and your loved ones from COVID-19, here are some resources: