Lack of safe, affordable transportation for seniors is a problem recognized at the national, state, and local levels. Here in San Diego, there are more than 50,000 older adults for whom access to transportation is a daily concern. Compared with those who still drive, older non-drivers make 15% fewer visits to the doctor, 59% fewer outings to shopping and restaurants, and 65% fewer trips to social, family, and religious activities (American Public Transportation Association). For an older adult who no longer drives, On the Go is more than a ride—it’s independence, connection, and the ability to live with dignity in the community they love.
For an older adult who no longer drives, On the Go is more than a ride—it’s independence, connection, and the ability to live with dignity in the community they love.
The following video illustrates why On the Go is vital for seniors to remain independent and connected to their community. As you’ll see in the video, the program is rewarding for the volunteer drivers as well—they often tell us that they get more out of the program than the clients! On the Go is a community program and receives funding from many sources, including private donations by people just like you. Thank you for your support!
This On the Go video was originally created as a fundraising piece for Jewish Federation – National.
Become a Rider With On the Go
Individual Ride Options
On the Go Navigator – Access on-demand transportation anywhere in San Diego County, delivered in partnership with ride-sharing services.
On the Go Silver – Premium individualized transportation for personal errands and social activities.
Rides & Smiles® – Individual door-to-door transportation provided by volunteer drivers to medical appointments and personal destinations.
On the Go Excursions – Exciting, organized outings to locations throughout San Diego County and surrounding areas.
On the Go Shuttles – Door-to-door transportation to religious events, shopping centers, lunch destinations, and other cultural and community activitiesCommunity Partners Shuttles - For organizations serving older adults ages 60+, Community Partner Shuttles provides your group of 10 or more with transportation to and from your next adventure.
Since 2004, the award-winning Rides & Smiles® program has engaged volunteers in helping older adults get to medical appointments, personal appointments, pharmacies, banks, and other life necessities.
It is the largest volunteer-based transportation service in San Diego County—providing more than 2,300 rides each month.
Rides are provided for a donation and must be reserved at least one week in advance. Requests made sufficiently in advance (up to the end of the next calendar month) are more likely to be matched with a volunteer driver.
Rides & Smiles® transportation services are available to older adults age 60+ who reside in the following areas:
Eastern San Diego – 91941, 91942, 92108, 92109, 92110, 92115, 92116, 92119, 92120, 92123, 92124
Northern San Diego – 92014, 92037, 92111, 92117, 92121, 92122, 92130
North County Inland – 92029, 92064, 92126, 92127, 92128, 92129, 92131, 92025 (West of San Pasqual/Highland Valley Road)
Coming Winter 2017-2018! Rides & Smiles will service area codes 92007, 92024, 92067, 92075, 92091, and 92103. Call to be placed on service list and be one of the first to ride in your area!
Request a Ride (858) 637-7320 New Riders Call (858) 637-3210
On the Go Navigator
Individual, on-demand transportation provided by Lyft. Navigator is perfect for those appointments when you don’t have seven days notice. The On the Go team will schedule a ride for you with Lyft with as little as one hour notice and up to seven days in advance. You have the added security of knowing we are monitoring the ride from start to finish and communicating with the driver when needed. On the Go Navigator has a service charge of $4 per ride, plus the cost of the Lyft ride.
Request a Ride With On the Go Navigator (858) 637-3210
Enjoy safe, dependable rides to anywhere you wish throughout Southern California! On the Go Silver, a new component of On the Go, accommodates individual riders for personal errands and large groups for customized outings. Special features of this fee-based premium service include:
Scheduling freedom – only three-days notice required, with the ability to choose your route, destination, and vehicle type
Personalized experience – our professional driver-escorts are
available to wait for you during your appointments and assist you with
Accessibility – wheelchair transport is available
On the Go Silver is priced affordably for our older adult riders:
One Way, 10 miles
One Way, 11-25 miles
One Way, 26+ miles
Two-Hour Package, 20 miles
Call us at (858) 637-7320 to make your reservation today!
On the Go has a new service! If you’re an organization serving older adults ages 60+, Community Partner Shuttles is here to provide your group of 10 or more with transportation to and from your next adventure.
Create your own group adventure. Choose a meeting point. Choose a destination. On the Go will get you there and back.
Community Partner Shuttles are available Monday –Sunday, 7:00am – 7:00pm
Our experienced On the Go drivers can take you anywhere within a 25 mile radius (4-hour trip maximum).
Book your trip for just $8.00 per person (10 person or $80 minimum per trip)
Enjoy the ease of friendly, affordable, roundtrip transportation.
Start your trip from anywhere within these zip codes.
Eastern San Diego 91941, 91942, 92108, 92115, 92116, 92119, 92120, 92123, 92124
Northern San Diego 92014, 92037, 92109, 92110, 92111, 92117, 92121, 92122, 92130
North County Inland 92025 (partial), 92029, 92064, 92126, 92127, 92128, 92129, 92131
Ready to go? Contact Meredith at (858) 637-7324.
On the Go Excursions
On the Go offers group transportation to diverse activities from enjoying an evening at the theater to cheering on the Padres. Have an idea for a trip? We’d love to hear from you! Fees range from $6 and up, depending on the destination and admittance fees. Favorite trips include:
to JFS Social & Wellness Centers is provided to individuals
residing in service areas. Door-to-door shuttles are $4 each way. Please
reserve your seat on a Shuttle a minimum of three (3) business days in
advance. For a list of days, hours, and activities, click on the links
On the Go transportation services are available to individuals 60 years and older residing in San Diego County. Existing transportation must be inadequate or unavailable. All riders must be mentally alert. Many On the Go services are wheelchair accessible.
There is a $20 enrollment fee to access On the Go services. Members of the following organizations are exempt from this fee:
JFS College Avenue Center
JFS North County Inland Center
JFS Balboa Avenue Older Adult Center
Rides & Smiles®
Lawrence Family Jewish Community Center
New Life Club
Seacrest Village Rancho Bernardo
Participating Synagogues: Temple Adat Shalom, Chabad of College Area, Chabad of La Jolla Shores, Chabad of Poway, Chabad of Scripps Ranch, Chabad of University City, Congregation Beth El, Congregation Beth Israel, Congregation Dor Hadash, Ner Tamid Synagogue, Temple Emanu-El, Tifereth Israel Synagogue, Temple Solel, Congregation Beth Am, Ohr Shalom Synagogue
To enroll, call the office or print out the enrollment form and waiver. Send completed forms and payment to the On the Go office at 8804 Balboa Avene, San Diego 92123. If you would like to pay by phone, call our office at (858) 637-7320.
We’re a team of volunteer drivers. When older adults make the tough decision to “turn in their keys,” we help them hold on to their independence by getting them where they need to go. Sometimes we drive people to the doctor, and sometimes to visit friends. We’re about helping our neighbors stay connected to the people and places they love most.
Make a difference – with just a few hours a month
You choose who, when, and where you drive
We provide secondary insurance and reimburse your every mile
Convenient, web-based scheduling system
Rides average 10 miles round-trip
Serving 26 ZIP codes across San Diego
Open to drivers and riders of all faiths
Ready to get started? Let's get to know each other.
(Form may take a moment to download. Thank you for your patience.)
Questions? Call Volunteer Engagement at (858) 637-3050.
Our next On the Go training is:
Tuesday, May 23rd | 10:00am
Tuesday, May 23: 10:00am
Thursday, June 8: 11:00am (plus Smiley Hour 12:00-1:30pm)
Tuesday, June 20: 2:00pm
All trainings held at:
Jewish Family Service JOAN & IRWIN JACOBS CAMPUS 8804 Balboa Avenue, San Diego, CA 92123
Turn Your Car Into Rides – Donate Vehicle & Receive Ride Credits
Donate your car to On the Go and receive credit for future rides on On the Go Shuttles and individual rides with Rides & Smiles®. Our Car Donation program will pick up your vehicle (running or not) and auction it. The money received, after the cost of the transaction (towing, auction house fees, processing fees), will be put in a special fund for you to be used for future rides. To start the donation process, click here and complete the brief form. If you have questions about this special program, contact the On the Go office at (858) 637-7320.
Our Service Commitment
On the Go: Transportation Solutions for Older Adults operates its transportation service without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes they have been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the Chief Program Officer at (858) 637-3000. Click here to complete a complaint form (haga clic aquí para obtener la versión en español).