Individuals age 60 years and older represent the fastest growing segment of San Diego County’s population, with the number of residents expected to more than double by 2030. The lack of easy, accessible, and affordable transportation for seniors is a problem recognized at the national, state, and local levels. Compared with those who still drive, older non-drivers make 15% fewer trips to the doctor, 59% fewer shopping trips and visits to restaurants, and 65% fewer trips for social, family, and religious activities (American Public Transportation Association).
On the Go is more than a ride—it’s independence, community connection, mobility, and dignity. On the Go consists of five components:
On the Go Excursions – Exciting, organized outings to locations throughout San Diego County and surrounding areas
On the Go Shuttles – Group transportation to JFS Social & Wellness Centers, religious events,
shopping centers, lunch destinations, and other cultural outings and
Rides & Smiles® – Volunteer drivers provide
individual transportation to medical and personal appointments,
synagogues, and the Lawrence Family Jewish Community Center
On the Go Silver – Accommodates individual riders for personal errands and large groups for customized outings
Taxi Scrip – For transportation requests that cannot be fulfilled with On the Go drivers/vehicles
Request a Ride (858) 637-7320 New Riders Call (858) 637-3210
JFS Aging & Wellness Director Meredith Morgenroth and On the Go Volunteer Driver Barbara Manson sat down for an interview about our On the Go transportation services. The interview aired on KSON, Sunny 98.1, and FM 94/9 stations. Click hereto listen to the complete interview.
Participating Synagogues: Temple Adat Shalom, Chabad of College Area, Chabad of La Jolla Shores, Chabad of Poway, Chabad of Scripps Ranch, Chabad of University City, Congregation Beth El, Congregation Beth Israel, Congregation Dor Hadash, Ner Tamid Synagogue, Temple Emanu-El, Tifereth Israel Synagogue, Temple Solel, Congregation Beth Am, Ohr Shalom Synagogue
To enroll, call the office or print out the enrollment form and waiver. Send completed forms and payment to the On the Go office at 8788 Balboa Ave., San Diego, CA 92123. If you would like to pay by phone, call our office at (858) 637-7320.
On the Go Excursions On the Go
offers group transportation to diverse activities from enjoying an
evening at the theater to cheering on the Padres. Have an idea for a
trip? We’d love to hear from you! Fees range from $6 and up,
depending on the destination and admittance fees. Favorite trips
to JFS Social & Wellness Centers is provided to individuals
residing in service areas. Door-to-door shuttles are $4 each way. Please
reserve your seat on a Shuttle a minimum of three (3) business days in
advance. For a list of days, hours, and activities, click on the links
Since 2004, the award-winning Rides & Smiles® program has provided transportation for older adults to medical appointments, personal appointments, pharmacies, banks, and other life necessities.
"My car is sitting idle in the garage. It has 54,000 miles on it but when my license expired, the doctor would not sign the release to renew it. I can't drive it and with my daughter moving to Seattle I didn't know what to do. Luckily she found this program and I can't believe people are willing to take time out of their day to help me..."
Rides are provided by caring volunteers who donate their time to provide this valuable service and allow older adults to maintain their independence. It is the largest volunteer-based transportation service in San Diego County—providing more than 2,300 rides by more than 350 volunteer drivers each month.
Volunteer drivers provide door-thru-door service to:
Non-emergency medical appointments
Visiting friends and loved ones in hospitals
Social activities And much more…
Rides are provided for a donation depending on the distance of the ride. Rides must be reserved at least one week in advance. Requests made sufficiently in advance are more likely to be matched with a volunteer driver. Rides can be requested up to the end of the next calendar month.
Enjoy safe, dependable rides to anywhere you wish throughout Southern California! On the Go Silver, a new component of On the Go, accommodates individual riders for personal errands and large groups for customized outings. Special features of this fee-based premium service include:
Scheduling freedom – only three-days notice required, with the ability to choose your route, destination, and vehicle type
Personalized experience – our professional driver-escorts are
available to wait for you during your appointments and assist you with
Accessibility – wheelchair transport is available
On the Go Silver is priced affordably for our older adult riders:
One Way, 10 miles
One Way, 11-25 miles
One Way, 26+ miles
Two-Hour Package, 20 miles
Call us at (858) 637-7320 to make your reservation today!
(Form may take a moment to download. Thank you for your patience.)
Questions? Call Volunteer Engagement at (858) 637-3050.
Older adults who have made the tough decision to “turn in their keys” fear losing their independence. When a person can’t drive, especially in San Diego, simple things such as medical appointments, visiting a loved one, taking a class, or attending a religious service become major life challenges.
If you can drive, you can keep an older adult connected to the people and places they love most.
Volunteering is Easy, Flexible, and Meaningful
You choose who, when, and where you drive
Mileage reimbursement and secondary insurance provided by Jewish Family Service
Convenient, web-based scheduling system
Rides average 10 miles round-trip
Serving 25 ZIP codes across San Diego
Open to drivers and riders of all faiths
The following video illustrates why On the Go is vital for seniors to remain independent and connected to their community. As you’ll see in the video, the program is rewarding for the volunteer drivers as well—they often tell us that they get more out of the program than the clients! On the Go is a community program and receives funding from many sources, including private donations by people just like you. Thank you for your support!
This On the Go video was originally created as a fundraising piece for Jewish Federation – National.
Turn Your Car Into Rides – Donate Vehicle & Receive Ride Credits
Donate your car to On the Go and receive credit for future rides on On the Go Shuttles and individual rides with Rides & Smiles®. Our Car Donation program will pick up your vehicle (running or not) and auction it. The money received, after the cost of the transaction (towing, auction house fees, processing fees), will be put in a special fund for you to be used for future rides. To start the donation process, click here and complete the brief form. If you have questions about this special program, contact the On the Go office at (858) 637-7320.
On the Go: Transportation Solutions for Older Adults operates
its transportation service without regard to race, color, and national
origin in accordance with Title VI of the Civil Rights Act. Any person
who believes they have been aggrieved by any unlawful discriminatory
practice under Title VI may file a complaint with the Chief Program Officer at (858) 637-3000. Click here to complete a complaint form (haga clic aquí para obtener la versión en español).