On the GoIndividuals age 60 years and older represent the fastest growing segment of San Diego County’s population, with the number of residents expected to more than double by 2030. The lack of easy, accessible, and affordable transportation for seniors is a problem recognized at the national, state, and local levels. Compared with those who still drive, older non-drivers make 15% fewer trips to the doctor, 59% fewer shopping trips and visits to restaurants, and 65% fewer trips for social, family, and religious activities (American Public Transportation Association).

On the Go is more than a ride—it’s independence, community connection, mobility, and dignity. On the Go consists of five components:

  • On the Go Excursions – Exciting, organized outings to locations throughout San Diego County and surrounding areas
  • On the Go Shuttles – Group transportation to JFS Social & Wellness Centers, religious events, shopping centers, lunch destinations, and other cultural outings and events
  • Rides & Smiles® – Volunteer drivers provide individual transportation to medical and personal appointments, synagogues, and the Lawrence Family Jewish Community Center
  • On the Go Navigator – On-demand, individual transportation anywhere in San Diego County utilizing Transportation Network Companies such as Lyft.
  • On the Go Silver – Accommodates individual riders for personal errands and large groups for customized outings
  • Taxi Scrip – For transportation requests that cannot be fulfilled with On the Go drivers/vehicles

Request a Ride (858) 637-7320
 New Riders Call (858) 637-3210 

Learn More About …

Service Areas & Eligibility
On the Go Excursions
On the Go Shuttles
Social & Wellness Center Shuttle
Rides & Smiles®
On the Go Navigator
On the Go Silver
Volunteering for On the Go

Car Donation Program
Our Service Commitment

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Service Areas & Eligibility

On the Go ShuttleOn the Go transportation services are available to older adults age 60+ who reside in the following areas:

  • Eastern San Diego – 91941, 91942, 92108, 92109, 92110, 92115, 92116, 92119, 92120, 92123, 92124
  • Northern San Diego – 92014, 92037, 92111, 92117, 92121, 92122, 92130 
  • North County Inland – 92029, 92064, 92126, 92127, 92128, 92129, 92131 
  • Coming Winter 2017-2018, Rides & Smiles will service area codes 92007, 92024, 92067, 92075, 92091, and 92103. Call to be placed on service list and be one of the first to ride in your area! 

Existing transportation must be inadequate or unavailable. All riders must be mentally alert. Many On the Go services are wheelchair accessible.

On the Go Silver and Navigator are available to older adults residing anywhere in San Diego County

There is a $20 enrollment fee to utilize On the Go services. Members of the following organizations are exempt from this fee:

  • JFS College Avenue Center
  • JFS North County Inland Center
  • JFS Balboa Avenue Older Adult Center
  • Rides & Smiles®
  • Lawrence Family Jewish Community Center
  • New Life Club
  • Seacrest Village Rancho Bernardo
  • Participating Synagogues: Temple Adat Shalom, Chabad of College Area, Chabad of La Jolla Shores, Chabad of Poway, Chabad of Scripps Ranch, Chabad of University City, Congregation Beth El, Congregation Beth Israel, Congregation Dor Hadash, Ner Tamid Synagogue, Temple Emanu-El, Tifereth Israel Synagogue, Temple Solel, Congregation Beth Am, Ohr Shalom Synagogue

To enroll, call the office or print out the enrollment form and waiver. Send completed forms and payment to the On the Go office at 8788 Balboa Ave., San Diego, CA 92123. If you would like to pay by phone, call our office at (858) 637-7320.

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Community shuttles

On the Go has a new service! 
If you’re an organization serving older adults ages 60+, Community Partner Shuttles is here to provide your group of 10 or more with transportation to and from your next adventure.

Create your own group adventure. 
Choose a meeting point. Choose a destination. On the Go will get you there and back.

Community Partner Shuttles are available
Monday –Sunday, 7:00am – 7:00pm

Our experienced On the Go drivers can take you
anywhere within a 25 mile radius  (4-hour trip maximum).

Book your trip for just $8.00 per person
(10 person or $80 minimum per trip)

Enjoy the ease of friendly, affordable, roundtrip transportation.

Start your trip from anywhere within these zip codes.

Eastern San Diego
91941, 91942, 92108,
92115, 92116, 92119,
92120, 92123, 92124
Northern San Diego
92014, 92037, 92109,
92110, 92111, 92117,
92121, 92122, 92130
North County Inland
92025 (partial), 92029,
92064, 92126, 92127,
92128, 92129, 92131

Ready to go? Contact Meredith at (858) 637-7324. 

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On the Go is a program of Charitable Adult Rides and Services (CARS) and is operated by Jewish Family Service of San Diego.


On the Go Excursions

On the Go
offers group transportation to diverse activities from enjoying an evening at the theater to cheering on the Padres. Have an idea for a trip? We’d love to hear from you! Fees range from $6 and up, depending on the destination and admittance fees. Favorite trips include: on the go participants on shuttle

  • Balboa Park
  • Winery tours
  • Jewish Film Festival, Music Festival & Book Fair
  • Museums & historic sites
  • Health & community fairs
  • Theaters & concerts
  • And much more! 

Schedule of Excursions>>

On the Go Shuttles

Door-to-door shuttles are $4 each way. Please reserve your seat a minimum of three (3) business days in advance. Click here for our current schedule.

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Social & Wellness Center Shuttle

On the Go driver helping a rider off the shuttleTransportation to JFS Social & Wellness Centers is provided to individuals residing in service areas. Door-to-door shuttles are $4 each way. Please reserve your seat on a Shuttle a minimum of three (3) business days in advance. For a list of days, hours, and activities, click on the links below.

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Rides & Smiles®

Since 2004, the award-winning Rides & Smiles® program has provided transportation for older adults to medical appointments, personal appointments, pharmacies, banks, and other life necessities.

"My car is sitting idle in the garage. It has 54,000 miles on it but when my license expired, the doctor would not sign the release to renew it. I can't drive it and with my daughter moving to Seattle I didn't know what to do. Luckily she found this program and I can't believe people are willing to take time out of their day to help me..."

On the Go Rides & Smiles match

Rides are provided by caring volunteers who donate their time to provide this valuable service and allow older adults to maintain their independence. It is the largest volunteer-based transportation service in San Diego County—providing more than 2,300 rides by more than 350 volunteer drivers each month.

Volunteer drivers provide door-thru-door service to:

  • Non-emergency medical appointments
  • Banks
  • Pharmacies
  • Hair Salons
  • Visiting friends and loved ones in hospitals
  • Volunteer opportunities
  • Social activities
    And much more…

Rides are provided for a donation depending on the distance of the ride. Rides must be reserved at least one week in advance. Requests made sufficiently in advance are more likely to be matched with a volunteer driver. Rides can be requested up to the end of the next calendar month.

On the Go Navigator

Individual, on-demand transportation provided by Lyft. Navigator is perfect for those appointments when you don’t have seven days notice. The On the Go team will schedule a ride for you with Lyft with as little as one hour notice and up to seven days in advance. You have the added security of knowing we are monitoring the ride from start to finish and communicating with the driver when needed. On the Go Navigator has a service charge of $4 per ride, plus the cost of the Lyft ride. 

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Enjoy safe, dependable rides to anywhere you wish throughout Southern California! On the Go Silver, a new component of On the Go, accommodates individual riders for personal errands and large groups for customized outings. Special features of this fee-based premium service include:

  • Scheduling freedom – only three-days notice required, with the ability to choose your route, destination, and vehicle type
  • Personalized experience – our professional driver-escorts are available to wait for you during your appointments and assist you with shopping
  • Accessibility – wheelchair transport is available

On the Go Silver is priced affordably for our older adult riders:

One Way, 10 miles $35
One Way, 11-25 miles $48
One Way, 26+ miles Custom Package
Two-Hour Package, 20 miles $75
Per Mile $1.50
Wait/Escort Time $26

Call us at (858) 637-7320 to make your reservation today!

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Volunteer for On the Go

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Join the team that drives On the Go

Ready to get started? Sign up for one of our upcoming training sessions!

Our next traing day is: 

Thursday, April 27th | 10:00am 

2017 Trainings

Thursday, Apr. 27: 10:00am 

Wednesday, May 10: 2:00pm

Tuesday, May23: 10:00am 

Thursday, June 8: 11:00am
(plus Smiley Hour 12:00-1:30pm)

Tuesday, June 20—2:00pm

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All trainings held at
Jewish Family Service
8804 Balboa Avenue, San Diego, CA 92123 

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(Form may take a moment to download. Thank you for your patience.)

Questions? Call Volunteer Engagement at (858) 637-3050.

Older adults who have made the tough decision to “turn in their keys” fear losing their independence. When a person can’t drive, especially in San Diego, simple things such as medical appointments, visiting a loved one, taking a class, or attending a religious service become major life challenges.

If you can drive, you can keep an older adult connected to the people and places they love most.

Volunteering is Easy, Flexible, and Meaningful

  • You choose who, when, and where you drive
  • Mileage reimbursement and secondary insurance provided by Jewish Family Service
  • Convenient, web-based scheduling system
  • Rides average 10 miles round-trip
  • Serving 25 ZIP codes across San Diego
  • Open to drivers and riders of all faiths

The following video illustrates why On the Go is vital for seniors to remain independent and connected to their community. As you’ll see in the video, the program is rewarding for the volunteer drivers as well—they often tell us that they get more out of the program than the clients! On the Go is a community program and receives funding from many sources, including private donations by people just like you. Thank you for your support!

This On the Go video was originally created as a fundraising piece for Jewish Federation – National.

For more information, contact Volunteer Engagement at (858) 637-3050 or volunteer@jfssd.org. Start the application process today>>

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Turn Your Car Into Rides – Donate Vehicle & Receive Ride Credits

Donate your car to On the Go and receive credit for future rides on On the Go Shuttles and individual rides with Rides & Smiles®. Our Car Donation program will pick up your vehicle (running or not) and auction it. The money received, after the cost of the transaction (towing, auction house fees, processing fees), will be put in a special fund for you to be used for future rides. To start the donation process, click here and complete the brief form. If you have questions about this special program, contact the On the Go office at (858) 637-7320.

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Our Service Commitment

On the Go: Transportation Solutions for Older Adults operates its transportation service without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes they have been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the Chief Program Officer at (858) 637-3000. Click here to complete a complaint form (haga clic aquí para obtener la versión en español).

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On the Go/CARS Ride Credits Program – Vehicle Donation Form

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Stay Connected with JFS

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Become a Rider
(New Riders)
(858) 637-3210

Request a Ride
(Current Riders)
(858) 637-7320

Become a Driver
(858) 637-3050
Send an email>>

On the Go
8788 Balboa Ave.
San Diego, CA  92123

(General Information)
(858) 637-3000 

Turk Family Center
8804 Balboa Ave.
San Diego, CA 92123 

All communication is strictly confidential.

Enrollment Forms>>

Enrollment Forms>>

Jewish Daily Forward Read the article>>

CARS, Charitable Auto Resources

On the Go is a division of Charitable Adult Rides & Services, Inc.

Jewish Federation of San Diego County

Jewish Community Foundation

Sunroad Automotive


San Diego County Volunteer Driving Coalition